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Delivery of my Products

Delivery of my Products

Where will my products be delivered to?
How will my products be delivered?
How much does it cost to have my products delivered?
Can my products be delivered outside Australia?
How long will it take for my products to be delivered?
What if I want my products sooner?
What if more or less than my ordered quantity is delivered?
How can I get in touch with someone about my delivery?

Where will my products be delivered to?
We will deliver your products anywhere in Australia to one address provided by you; however, we are unable to deliver to P.O. boxes

How will my products be delivered?
We will deliver your products FIS (Free In Store) using the most economical freight method.  If you would like to request a different freight method, call us toll free on 1300 557 800 or email us, and we will provide you with a quote.

How much does it cost to have my products delivered?
Delivery within Australia, using the most economical freight method, is FREE.

Can my products be delivered outside of Australia?
Yes.  You will be responsible for freight charges and Government duties.

How long will it take for my products to be delivered?
Delivery times apply after artwork is approved.  Normal delivery is 2 to 3 weeks.  Imported items may take up to 14 weeks.  We will advise you within 48 hours of your order placement if delivery will be longer than normal, in which case you may cancel your order and be provided with a 100% refund.

What if I want my products sooner?
We will do everything we can to meet your deadlines.  Call us toll free on 1300 557 800 or email usto discuss your requirements.

What if more or less than my ordered quantity is delivered?
We strive to provide the exact amounts ordered.  A ± 2% variance is considered acceptable as full shipment.

How can I get in touch with someone about my delivery?
Simple.  Call us toll free on 1300 557 800 or email us.

What Our customer Says

Dear Lawrence, I just received my order of Hats and Backpacks from you and I am thrilled with the result. This is the second time that I have used Promo 2U and would recommend you guys to anyone in a flash. Promo 2U provided me with prompt, efficient and professional service at an excellent price. Special thanks to you, for your assistance with the design and to Leanne in your dispatch department for getting my orders here on time every time. I look forward to you guys taking care of my promo needs when the next event pops up.

Aralinda Nugent

Promotional Products
5.0
2016-05-05T19:15:27+00:00

Aralinda Nugent

Dear Lawrence, I just received my order of Hats and Backpacks from you and I am thrilled with the result. This is the second time that I have used Promo 2U and would recommend you guys to anyone in a flash. Promo 2U provided me with prompt, efficient and professional service at an excellent price. Read more...

It has been a pleasure working with Promo 2U. The professional service and attention to detail is unsurpassed. We were extremely pleased with the quality, pricing and delivery time, even though we gave Promo 2U a tight schedule to get the mugs printed and delivered to us they still arrived right on time, and looked great. Lawrence is always helpful and goes out of his way the get you the correct product for what is required and nothing is too much trouble. We do a fair amount of promo work and will certainly be using and recommending Promo 2U in the future.

Joanne Collinson

Promotional Products
5.0
2016-05-05T19:16:49+00:00

Joanne Collinson

It has been a pleasure working with Promo 2U. The professional service and attention to detail is unsurpassed. We were extremely pleased with the quality, pricing and delivery time, even though we gave Promo 2U a tight schedule to get the mugs printed and delivered to us they still arrived right on time, and looked Read more...

Hi Lawrence, just a quick note to let you know I received our stickers this morning. They look fantastic. Thank you for rushing them through and all your help with our order.

Rosa Purtill

Promotional Products
5.0
2016-05-05T19:17:55+00:00

Rosa Purtill

Hi Lawrence, just a quick note to let you know I received our stickers this morning. They look fantastic. Thank you for rushing them through and all your help with our order.
5.0
3

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